Digital Sales Specialist at SAP

Job description

Requisition ID: 172674

Expected Travel: 0 - 10%

Are you looking for a career with a Top Employer in Africa?

We are looking for an enthusiastic professional for a Digital Sales Specialist (DSS) role, based in Nairobi, Kenya.

Are you a resourceful, driven, team player with a competitive spirit, and strong business acumen to help our customers in the Growth segment reach new levels of customer success. If you have a curiosity for solving business problems, a passion for making your customers successful, and the ability to articulate the ROI of an enterprise solution across multiple stakeholders, then this could be the role for you. Do you want to drive digital change and create new customer experiences and journeys?

DSS at SAP have experience doing deep levels of discovery and objection handling at every level. They are engaged with their customers at every level of the sales cycle, from account planning, through the development of the deal, to the close of business, and beyond. They are trusted advisors to the C-Suite and the end users. This person won't simply focus on selling the best CRM Cloud solution, they will also cross sell our entire Hybris suite of products, which includes world class solutions for: Marketing Intelligence in the cloud, Commerce in the Cloud, and Field Service Automation in the cloud. The DSS will be responsible for managing, leading and closing the top SAP opportunities within the South Africa for SAP Customer Engagement & Commerce (also known as CEC) solutions. These opportunities will be defined as the largest and most complex CEC opportunities. The DSS will also engage with complementary SAP Account teams to identify and drive CEC opportunities within our largest SAP customers.

A successful DSS Professional will contribute to the sales team by focusing on complex deals, including building relationships with Industry leaders within the SAP ecosystem. The DSS will be involved in specific and strategic sales opportunities, and in developing and delivering demand generation programs designed to uncover new opportunities within specific industries. To be successful in role, the candidate will need to deliver total solutions to prospects, customers and partners will be dependent upon teaming with SAP Partner Account Managers within field sales, partners, as well as other SAP sales and technical sales resources.

The DSS will need to possess excellent organizational, communication and selling skills. The successful candidate will have 5-10+ years of solution selling experience, and preferably at least 5 years in a direct sales role within the Customer Experience industry. The successful candidate must understand CRM systems, as well as the Customer Experience value proposition (ROI) with a track record of hitting and exceeding quota. Experience managing and closing complex sales-cycles. Proactive in nature to actively prospect greenfield new business. Experience in engaging with C-level executives with the ability to showcase a robust innovation roadmap.

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