Underwriting Assistant at Britam

Job description

• Review all applications for insurance – determine the profiles of risks presented to the company for insurance and assess their acceptability or otherwise;
• Prepare quotations as per authority matrix;
• Custodian of security underwriting documents e.g. Motor certificates;
• Conduct Risk surveys for small risks as per authority matrix;
• Prepare & issue certificates and cover notes where necessary;
• Ensure timely preparation and dispatch of policy documents including valuation reports, debit & credit notes & endorsements and authorizing them within agreed and set authority limits;
• Implement credit control policy and ensure that premiums are debited and collected as required;
• Assess the loss ratios and ensure that only quality business is invited for renewal;
• Review and communicate renewal terms, ensure renewal notices go out on time and follow up renewals to ensure high retention rate;
• Assist in facilitating training at the branch;

Key Performance Measures

• STRATEGIC PERSPECTIVE KPI’S
• INITIATIVES PERSPECTIVE KPI’S
• OPERATIONAL PERSPECTIVE KPI’S

Working Relationships

• Internal Relationships
  • The Branch Underwriting Assistant will be:
  • Accountable to the Branch Operations Supervisor
  • Required to liaise and work closely with the other staff members in Operations, Commercial and other Business Units.
• External Relationships
  • Britam customers
  • Reinsurance companies
  • Insurance sector players.

Knowledge, Experience And Qualifications Required

• Bachelor’s degree (insurance option preferred)
• Professional qualification in Insurance (ACII or AIIK)
• 2-4 years’ experience in the insurance industry

Essential Competencies

• Learning and Researching : Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision 1. making at management level; learns from successes and failures and seeks colleague and customer feedback.
• Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
• Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
• Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
• Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
• Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.