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  • Posted: Jan 17, 2018
    Deadline: Feb 16, 2018
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    African Management Services Company (AMSCO) is a pan-African private sector development Group that provides bespoke human capital solutions. Our core focus is partnership-driven capacity and skills development to assist African SMEs in becoming leaders in their field. We offer a comprehensive integrated service package including tailor-made development pr...
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    Pre-Sales Engineer

    Job description

    • Sales
      • Take the lead on solution design on major RFP, RFQ and Bids in Kenya.
      • Provide a solution focused consultancy service to either Enterprise or Wholesale/Channel clients, in support of sales colleagues, that will entail the analyzing of complex customer requirements leading to solution design, cost of sale and time to deliver.
      • Gain a thorough understanding of Key Customer existing and future ICT requirements and document a Technical Account Plan, to be signed off by customer and Key
    • Account Manager.
      • Provide fully detailed designs along with cost of sales and predicted time to implement for Key Customer solutions to the sales and commercial teams.
      • Identify opportunities utilize solution design experience and expertise to provide input into and create architecture for new product development in line with Customer requirements.
      • Collaborate with the Procurement, Planning, Implementation, Finance and Customer Support teams to drive new customer initiatives across the country and the East African region at large.
      • Support the sales team on technical presentations to clients.
      • Understand internal and external roadmaps, technology strategies and product strategies.
      • Provide coaching and professional development to team-member pre-sales and sales associates in order to enhance their product knowledge, technical understanding and technical sales skills
      • Use customer knowledge to drive active input in to new product development, pricing and rollout.
    • Documentation and Reporting
      • 100% accuracy on delivery timelines of all solution designed
      • Provide solutions that are 100% within budget on their cost of implementation
      • Build a technical database of all key customers (T-200) with clear technical diagrams of current solutions within first 3 months
      • 2Draw a clear road map/Account Plan on the growth strategy for each customer with all the documents signed by the KAM and the customer within first 6 months
      • In liaison with Product Managers, Provide a road map design of either New Products or Existing 2.6 At least 90% participation in all New Product Development meetings
      • Attend at least 4 customer review meetings per month with respective NAMProducts Development for the assigned market segment within first 6 months
    • Collaboration
      • Coordinate with internal Product Development
      • Coordinate with external solution suppliers
      • Engage with Liquid’s internal departments to confirm that the proposed solution can be delivered and supported.
      • Assess the customer satisfaction of the solution, capturing lessons learned and sharing these with the appropriate teams to drive improvements.
      • Through NAM, Communicate with clients and Regional Presale Manager to provide accurate and timely information in regards to solution designed
    • Financial
      • Responsible for generating the most cost effective solution for the customer needs

    Typical Outputs

    • Proposal & RFP documentation
      Business cases and financial illustrations

    Method of Application

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