Branch Manager at Britam

Job description

Key Responsibilities

• Co-ordinate and supervise sales of all line of Business products (through cross selling activities);
• Overall responsible for branch profitability ;
• Manage and supervise the branch operations and staff and ensure that company policies and procedures are adhered to;
• Meet the various revenue targets for all product lines as agreed with the businesses;
• Manage franchise and maintain excellent relations with independent Agents, Financial Advisors, brokers and other channels within their territory;
• Ensure branch can serve clients of all lines of business and provide excellent customer service to existing customers and prospective clients;
• Recruit and develop Financial Advisors, Unit Managers, and train various intermediaries to pursue sales of all line of business products;
• Ensure each branch can serve clients of all Line of Businesses i.e. branch has cross functional operations and customer service capabilities
• Gather marketing intelligence statistics to facilitate development of strategies to give the company a competitive advantage;
• Responsible for ensure proper credit control management in the branch; and
• General management and administration of the branch office.

Requirements

• Bachelor’s Degree in a business related degree. Masters’ degree is an added advantage.
• 5-7 years’ experience in a similar position; 2-3 of which should be in a managerial capacity.
• Professional qualification in Insurance (ACII, FLMI or AIIK).