Design Lead at Médecins Sans Frontières

Period: 2nd May – 21st December, 2018 (Full-time)

BACKGROUND

The Displacement Unit (DU) is an extension of the MSF Nairobi Unit. It was created as part of OCBA’s specialization plan for the decentralized units, a strategy to improve the quality of the OCBA operations by placing diverse capacities in regional hubs. The DU aims at identifying operational chal-lenges and needs in the field, and at promoting and setting up innovative and multidisciplinary projects at the heart of the Nairobi humanitarian hub.

With a particular focus on the support of displaced populations, the DU is continually engaging with a range of local and international partners to develop a dynamic network of expertize in the field of innovation and humanitarian healthcare provision. Ongoing projects include the development of an ICT based platform for remote healthcare provision in Jordan, the assessment and diffusion of non-standard ideas implemented in the field, and coordination of a toolkit design for decentralized medical activities.

OBJECTIVES OF THE POSITION

This position is the focal point for initiation of DU projects and the motor of creative thinking in the DU. Hierarchically, this position reports to the Head of the Displacement Unit.

More specifically the ‘Design Lead’ should:

• Plan and carry out identification of needs, problem framing and concept envisioning through engagement with staff from missions, decentralized units, and departments at headquarters;
• Catalyse innovative thinking amongst the DU team and MSF staff;

KEY RESPONSIBILITIES AND TASKS

The focal point for the initial project phases and the motor of creative thinking in the DU must:

• Lead the initiation and planning of the projects that have been assigned to him/her
• To organize and facilitate the assessment/identification of operational needs through emergent dialogue and multi-disciplinary workshops, at the DU, in the field and in headquarters;
• To articulate findings, conceptualize and propose new projects, together with the DU team
• Apply context-appropriate and innovative methodologies
• Deliver tangible outcomes (visualizations, simple reports/presentations)
• Participates in the planning of the Displacement Unit and ensures adequate reporting and rep-resentation
• Participates in the general medical and logistic meetings at OCBA and in meetings of the MSF innovation club
• To transmit capacities to DU staff while cementing capacities within the current processes:
• Support the DU team with programmatic and creative skills
• Engage with external actors working on similar topics or initiatives, setup and maintain a net-work related to this function and participate in related events
• Maintain a database of ideas and champion the most relevant ones internally or externally when appropriate

EDUCATION AND EXPERIENCE

• University Degree in Industrial design, social sciences (e.g. ethnography) or other relevant degree
• Experience with MSF or other humanitarian organisations
• Experience with management of innovation processes, research and design of interventions in the public/global health domain
• Fluency in English, French – Knowledge of Arabic language will be an asset
• Familiarity with business model/service design
• Experience with MSF or another humanitarian organization
• Mentoring experience
• Visual/graphic design skills

REQUIRED COMPETENCIES

• Multidisciplinary and cross-cultural communication
• Teamwork, enthusiasm and high motivation
• Process and strategic orientation
• Systemic problem solving (systems/design thinking)
• Autonomous, proactive self-management
• Experience and comfort in low-resource settings (accommodation and travelling)
• Knowledgeable in the international humanitarian context
• Behavioural flexibility
• Planning and organization

Results and quality orientation TERMS AND CONDITIONS

Period: 2nd May – 21st December, 2018 (Full-time)

30% travel to the field

Salary: 3,328,598 KES per year; secondary benefits according to OCBA Nairobi policy