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Open Capital Advisors is a management consulting and financial advisory firm that drives growth, enables investment, and builds markets across Africa. We help businesses, investors, development partners, and the public sector identify opportunities and deliver unique, impactful solutions. We blend our deep local market experience and global perspective with a customized approach.
Job description
People Operations Manager role
The People Operations Manager is expected to have a high level of attention to detail. She/he should be able to multi-task, suggest process improvements and ask for help when needed, taking an innovative approach and bringing a welcoming attitude to our office. The key areas of management in this role include: recruiting, performance management, talent development, and HR compliance across all country offices. Fluency in English is required and expected, and this role requires excellent verbal and written communication skills.
Responsibilities For This Role Include
- Develop, update and maintain HR policies, procedures and programs based on legislation and best practice in Kenya, Uganda, Zambia, and any other expansion countries
- Recommend improvements to streamline HR processes
- Administer Employee benefits in each country, making sure these are always up to date and understood by staff
- Assist with the development and implementation of performance review processes for all staff (currently 50+ individuals)
- Manage and maintain accurate employee records - both hard and soft copy
- Facilitate and coordinate all aspects of recruiting for positions ranging from new university graduates to experienced international hires including resume screening, interview scheduling, reference checks, and candidate communication. Manage at least 2 staff members to assist in recruiting efforts.
- Administer new employee onboarding and coordinate new employee training; as needed, facilitate the staff transition process
- Manage, monitor and track leave days through the PurelyHR system
- Maintain manager and employee confidence by keeping human resources information confidential
- Maintain good working relationships with vendors such as insurance service providers
- Assist the Learning & Development committee in organizing brown bag sessions once a month
- Manage the company’s mentorship program and ensure everyone is supported with a key contact always
- Assist the Talent Committee in setting priorities and managing new initiatives
- Assist the Ops team with coordinating the annual team building
- Manage OCA’s alumni outreach program
- Liaise with consulting team to assist in project staffing needs and coordinate projects when staff are available
- Any other duties as assigned by management
Desired Qualifications
- Degree in Business Administration Human Resource Management or a relevant field
- IHRM membership
- At least four (4) years’ work experience in a Human Resource Department of a fast growing company
Desired Skills
Some of the important skills for this role include: internal reporting, administrative writing, research, verbal & written communication, orienting new employees, engaging with current employee, knowledge of employment law across East and Southern Africa, organizational effectiveness, confidentiality, time management, analyzing information
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