Customer Service Representative at Sheer Logics

Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Customer Service in imports and exports position for one of our clients.

Roles & Responibilities

• Drive success of Availability & Freshness
• Build Relationship and trust with the Customers through effective communication with the customers to align changes on the orders requested and planned delivery date and time.
• Maintain the contacts with the customer
• Support performance excellence with the Customer:
• Deliver supply chain excellence by implementing continuous improvement projects and routines
• Contribute the acquired insight to develop sku’s and packaging which fit the Customer’s expectations

Minimum Skills And Competencies;

• A Bachelor’s degree in Business Management/ Procurement.
• A minimum of 3-5 years’ experience in FMCG customer service Imports & exports.
• Must demonstrate good organizational awareness.
• Very strong communication skills and ability to interact positively across Internal and external functions
• Demand or supply planning skills will be an added advantage
• Proficiency in SAP