• Managerial Role at GSMA

  • Posted on: 15 February, 2018 Deadline: Not Specified
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    The GSMA is the global industry association that helps shape the future of the mobile industry. Our mission is to act as a guiding beacon for the mobile industry, focusing on activities where collective action can deliver significant benefit. In order to achieve this, the GSMA concentrates on four main activities: We provide strategic direction and thought leadership to our members We drive collaborative industry programmes aimed at maintaining operator relevance in the digital world We advocate for the industry to regulators, policy makers and society as a whole We convene the broad mobile communications ecosystem at our industry leading events

    Senior Market Engagement Manager


    Job description

    The IPN Hub

    The Instant Payment Notification (IPN) Hub is a centralised gateway developed and owned by the GSMA to enable small pay-as-you-go (PAYG) utility service providers to integrate easily with mobile operators, and serve their customers more efficiently by receiving instant notifications of their payments made using mobile money. The hub has been piloted in Rwanda, and following its successful uptake there is being expanded to other markets where there is a demand for it.

    The Role

    The IPN Hub Manager will work within the Mobile Money team to lead the rollout of the IPN Hub as it goes to new markets and achieves financial sustainability. In particular, the Manager will be responsible for initiating, managing and overseeing the successful completion of integrations between the IPN Hub and a growing footprint of mobile operators and PAYG service providers.

    The role will require a ‘tech savvy’ individual with direct experience of technical integrations with mobile operators, exceptional business development and stakeholder management skills, and a strong drive and sense of ownership for the project. The ability to travel frequently will be an important requirement for this role.

    The IPN Hub is a cross functional project. The selected candidate will have a solid line reporting relationship with the Mobile Money team, but work in a matrix environment and regularly update internal stakeholders (including M4D Utilities, Legal, Finance, and Programme Services) on the status of the project and the way forward.

    Criteria for selection


    • Graduate with a background in Business Management
    • Strong business development skills (relationship building, pitch development) and project management skills (timeline management, good understanding of Legal and Risk)
    • Tech savvy individual with direct experience of working on integrations with mobile operators
    • Proficient at managing complex stakeholder management exercises
    • Willingness to travel frequently (~ 50% of the time)
    • Strong understanding and experience of payments and the mobile money industry
    • Willingness to work in results-oriented team environment where priorities can change
    • Drive and proactivity - demonstrates a “can do” attitude, and eager to identify and suggest ways of improving existing processes
    • Very conscientious and highly organised, shows excellent attention to detail
    • Ability to manage own time effectively
    • Interested in the application of mobile technology for social impact and demonstrating a will to learn about the industry
    • Able to quickly grasp new concepts and ideas
    • Ability to work in a matrix structure to support cross functional collaboration across the GSMA

    Desirable but not required

    • Familiarity with mobile money aggregators and other ecosystem players
    • Cultural familiarity with working in African and Asian contexts.
    • Experience working for a financial services / payments provider, a company in the mobile communications sector, or an international development organisation.

    Method of Application

    Interested and qualified? Go to GSM Association (GSMA) career website on gsma-hr.secure.force.com to apply

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