Engineer at Telkom

Reporting to: Manager, Mombasa Submarine Network Cable Landing Station

Band: 2.2

Department: Technology Division

Role Purpose:

The incumbent will be In charge of transmission activities in the sector and equipment allocated to him/her.

Responsibilities

• To liaise with the network administrators in NOC stations for provisioning and testing of new customer’s circuits.
• To assist the NOC’s in faulting on existing circuit faults and to perform maintenance procedures on the DCN servers and switches.
• To ensure prompt completion and physical provisioning of customer’s circuit on the optical distribution frame (ODF) at the landing station.
• To liaise with the customer and provide backhaul connectivity at the Members Meeting Room.
• To advise customers on the available services as provided by TEAMS, EASSY and LION2.
• To monitor and interpret traffic performance via the NMS (Network Management System).
• To initiate fault clearance procedures based on alarms log from the network management systems and also on incidences as reported by the customer supervisory centers.
• To escalate faults that appear on the station equipment to the concerned parties based on contractual agreement.
• To ensure prompt traffic restoration and to institute action plans during emergencies like submarine cable cuts and/or failure of undersea submerged repeaters and equalizers.
• To perform daily, weekly and monthly routine maintenance procedures on Power Feeding Equipment, rectifiers and batteries, and conduct Land cable routine check.
• Performs corrective maintenance procedures in case of the malfunction or breakdown of the DWDM Submarine landing station equipment.
• To check, record and institute corrective maintenance procedures on the auxiliary subsystems.
• To ensure that all test gears e.g. power meters, OTDR, OSA etc. are well calibrated and available for use during emergencies.
• To perform preventive maintenance procedures on the GENSET and to report promptly to the maintenance contractor in case of anomalies
• To assist contractors technically and logistically during new installations or as otherwise directed by the Landing Station Manager.
• To conduct orientation tours to members and/or visitors as directed by the Landing Station Manager
• Prepare Fault Resolution Report on all fault incidences attended
• Prepare reports for Routine Maintenances on SLTE, SIE, PFE, Battery-banks &rectifiers

Qualifications

• Degree in Telecommunications / Engineering with three (3) years’ experience Or
• Diploma in Telecommunications / Engineering with six (6) years’ experience or any-related technical degree/Diploma from a recognized institution.

Professional Knowledge

Must have the understanding of the below:

• DWDM
• SDH
• MS OFFICE, MS EXCEL, MS ACCESS and MS POWERPOINT
• Telecommunication ( transmission system )

Professional Skills:

• Dynamic and customer focused
• Concern for accuracy and perfection
• Technical and professional expertise
• Organizational awareness
• Team working / collaboration
• Result orientation
• Initiative and pro-activity
• Communication skills
• Self-driven