Showroom Manager at Frank Management

The successful candidate will be tasked with a duty to meet sales volume and profitability objectives established for the new business development.

The role involves working with the sales team to proactively drive sales for the furniture store, & successfully drive exceptional levels of service and delivering and excellent standards of customer service.

Job Purpose:

• maximize sales for the store and across wider channels
• Provide first class customer experience
• Carry out stock management and store operation processes to help minimize risk and costs

 Duties & Responsibilities:

• Take responsibility for a specific area of the store’s operation
• Response customer queries regarding furniture products.
• Examine customer needs and recommend appropriate furniture
• Organize with sales team to establish selling strategies and deals.
• Ensure that furniture is delivered to customers in a timely manner.
• Develop action plans to achieve sales objectives.
• Analyze and process customer orders accurately.
• Provide outstanding customer services before and after the sale.
• Operate till and handle financial transactions
• Merchandise and replenish stock as directed
• Assist with deliveries and stock handling
• Continually develop an understanding of the company’s culture, products, ethical initiatives, other areas of the business, and reflect this in everyday performance

Minimum Requirements:

• Degree/ Diploma in Sales and Marketing
• At least 5 years showroom sales experience in the Furniture / Home appliances
• Excellent Team Management, Customer service  & Interpersonal  skills