• Sales Role at Tronic Kenya

  • Posted on: 10 March, 2018 Deadline: Not Specified
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    Tronic is a leading supplier of electrical and lighting solutions for residential, commercial and industrial applications throughout the Middle East and Africa.

    InStore Sales Person

     

    Job Details:

    Job Brief

    We are looking for an enthusiastic InStore Sales Person to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or visit our showroom.

    Responsibilities

    • Cold call people using a given phone directory and self initiated research to sell products
    • Answer incoming calls from prospective customers
    • Provide information about product features, prices etc. and present their benefits to walk in clients
    • Ask the right questions to fully understand customer requirements
    • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
    • Record the customer’s personal information accurately in a CRM
    • Deal with complaints or doubts to safeguard the company’s reputation
    • Go the “extra mile” to meet sales quota and facilitate future sales
    • Keep records of calls and sales and record useful information

    Requirements

    • Proven experience as sales person or telemarketer or similar sales/customer service role
    • Proven track record of successfully meeting sales quotas preferably over the phone
    • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
    • Excellent communication and presentation skills
    • Proficient in English and Swahili
    • Skilled in negotiation and dealing with complaints
    • Persistent and results-oriented
    • Patient and able to handle customer rejection
    • Post High school certificate; BSc/BA is a plus
    • Experience working with reporting systems; CRM & POS will be an added advantage

    Person Specification

    • A successful InStore Sales Person must be friendly and persuasive.
    • You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs.
    • The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
    • The overall goal is to promote business growth by expanding the company’s clientele.

    Method of Application

    Interested and qualified? Send in your application by clicking the Apply button below

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