Intern at PigiaMe

Reporting to: Scouting manager

Job summary: Through Customer Care and Category Management, the Scouting intern ensures the best classifieds user experience

Targets and Responsibilities:

• Prequalify users from various online sources and through telemarketing introduce them to PigiaMe and convert them to PigiaMe loyal users through account creations and follow‐up
• Maintain a clean database by analyzing user account and draft ad database. If necessary, follow up with user education guidelines on how to post a successful listing
• Category Management: Analyze supply and demand of specified categories via internal category KPI reporting and work with Sales/Marketing teams to steer towards a healthy supply and demand balance and respectively a high level of user engagement
• Daily and weekly reporting, allowing to understand and adequately manage user behavior and impact of marketing campaigns
• Ad hoc management tests and analysis

Skills and Attributes:

• Ability to analyze data and deduct meaningful information
• Fluency in both written and spoken English and Swahili
• Telephone etiquette Internet native
• Strong and proven attention to detail
• Excellent Microsoft office skills particularly in excel
• Ability to effectively work independently on multiple tasks and prioritize accordingly
• Good interpersonal skills and willingness to actively contribute to the team's success