Assistant Manager at Tausi Assurance Company Ltd

Job Description

Ref: TAS/HR/RK/2068/2018

The successful candidate will report to the Head of ICT.

Duties and responsibilities

• Manage and ensure optimal operation of all network hardware and equipment, including servers, routers, switches, hubs, UPSs, Test network performance and provide network performance statistics and reports; develop plans for maintaining network infrastructure.
• Test server performance, provide network performance statistics and reports and come up with plan for maintaining server infrastructure.
• Develop and implement technical procedures, and associated training plans for network resource administration and appropriate use.
• Oversee the administration of user accounts, permissions, and access rights in Active Directory.
• Conduct research and make recommendations on network products, services, protocols, and standards in support of network procurement and development efforts.
• Coordinate installation of in-house and remote hardware and software across the organization’s network.
• Manage and ensure effectiveness of servers, including e-mail, print, and backup servers, and their associated operating systems and software. Responsible for on-site and off-site data centers.
• Actively ensure appropriate administrative, physical and technical safeguards are in place to protect Tausi’s information assets from internal and external threats
• Manage and ensure effectiveness of security solutions, including firewalls, anti-virus solutions, and intrusion detection systems.
• Ensure effective staff training programs are frequently conducted to increase security awareness.
• Manage and assist in performing security monitoring of information systems including assessing information security risk.
• Perform regular inspections of systems and network processes and ensure security updates are up to date.
• Provide guidance to junior members of the ICT team.

Position Requirements

Minimum Qualifications

• Bachelor’s Degree from a recognized university in Bachelor of Information technology (Bsc IT) Computer science or related.
• Microsoft certification (MCSE,MCSA or MCP) or Network Certification (N+) IT security certification (CISSP,CISM, CompTIA Security +, CEH) Certifications on Office 365, Exchange Server, and Skype for Business is added advantage.
• Knowledge & Experience 5 years of experience managing and configuring enterprise-wide LANs, WANs, WLANs, VPNs, etc.
• Exceptional knowledge of service and application delivery, as well as successful service level agreement accomplishments.
• Excellent knowledge of current protocols and standards, including Active Directory, Group Policies, Exchange online (office 365), Core Switching/Routing, SSL/IPsec, SAN, Virtualization, Business Continuity, Disaster Recovery.
• Hands-on experience troubleshooting hardware such as servers, routers, bridges, switches, hubs, modems, network interface cards, and so on. Knowledge and understanding of system flow charts, data processing concepts, and telecommunications principles.
• Experience installing network cabling and telephony systems.
• Experience in I.T security solutions, management of UTM device, anti-virus solutions, and intrusion detection systems.

Personal Attributes

• Demonstrated leadership and personnel management skills.
• Good understanding of the organization’s goals and objectives.
• Strong interpersonal, written, and oral communication skills.
• Able to conduct research into networking issues and products as required.
• Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations.
• Ability to present ideas in a user-friendly language. Highly self-motivated and directed.
• Keen attention to detail. Proven analytical and problem-solving abilities.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.