Intern - Client Coordination at International Medical Treatment (IMT)

Job Description: Client Intern

Background

International Medical Treatment is a medical treatment facilitator that helps people seek high quality medical treatment overseas.

We are looking for a smart, customer focused client intern that is hard working and ambitious and is wanting to gain hands on experience working with people across Africa in the overseas medical facilitation industry.

If you are a recent graduate, hardworking, have exceptional people skills, critical thinking and willing to learn, we want to hear from you.

Job Title

Client Intern – based in Nairobi, Kenya

Job Summary

The Client intern will work with the senior client coordinator to help where needed.

This position requires someone who cares for our clients, has exceptional customer service and communication skills, excellent writing skills and problem-solving skills.

The position would be suitable for someone who recently graduated and may have a bit of experience working in a hospital in a customer service role or in a sales role and a strong willingness to learn about the overseas medical coordination industry.

Key Responsibilities

Reporting to the client coordinator, the incumbent will be required but not limited to:

• Help where needed
• Learn about the overseas medical coordination industry
• Answer calls and any questions
• Help create any documents needed
• In partnership with the marketing team help develop content to raise awareness of IMT through blog posts, brochures or additional webpages
• Attend events to raise awareness of IMT and help attract additional clients

Qualifications and skills

• A recent graduate in nursing or other relevant field
• A strong desire to learn about medical conditions, treatment options and advanced medical equipment to be able to explain this to people who contact us. Just in a basic way as we do not provide medical advice.
• A strong desire to provide exceptional customer service to all our clients is essential
• Excellent communication and English writing skills is a must
• A wiliness to work in a fast paced start up environment
• Computer literate – Strong Outlook, Word and other software skills
• Flexible and willing to help in other areas if need be
• A team player