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  • Posted: May 1, 2018
    Deadline: May 15, 2018
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    Sheffield Steel Systems was set up in 2003 with the aim of providing customized solutions suitable for the hospitality industry in Africa. Over the years the company has grown having installed over 7000 kitchens across Africa with some in Nigeria and Zambia. We have grown into a strong regional power house and now the leading supplier of commercial kitchen...
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    Customer Service Assistant

    Job Responsibilities

    • Improving Customer service quality by evaluating and redesigning processes.
    • Operate on outbound call desk to prefix appointments with potential customers.
    • Maintain contacts with customers, customer surveys, benchmark best practices, analyze information & enquiries.
    • Ensure retention of the existing clients through constant rapport.
    • Generate incremental revenue from the existing clients through cross –selling and upselling.

    Qualifications

    • Degree/Diploma in Customer Service, Business Administration or Business related field.
    • At least 1-2 years of experience in a similar role.
    • Excellent communications skills both verbal and written.
    • Energetic, enthusiastic, and a team player.
    • Professional attitude and persona.

    Method of Application

    Interested and qualified candidates should send their application indicating their current Gross salary by 15th May, 2018 to hr@sheffieldafrica.com.

    NB.

    Sheffield steel systems is a professional company and does not charge any amount of money during the recruitment process .Only shortlisted Candidates who meet our expectations will be contacted

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