Director at Komaza

Job description

As Komaza’s Director of Business Operations (BizOps), you will be responsible for leading our shared services center to support rapid expansion of our operations. You will build a team of key managers and direct development of clear strategic plans for each department, then drive to results. This role requires significant hands-on design leadership to build systems, data structures, policies, plans, and cultivate a culture of excellence. Beyond building capacity within each department, you must also connect the dots between departments to foster the collaboration required to tackle major challenges.

About the Team

A key part of Komaza’s rapid-expansion strategy is replication into new geographies. To succeed, our business support teams must be redesigned to deliver a significant increase their speed, scope and scale of work. Business Operations leads the development and management of four primary service departments including Supply Chain (procurement & logistics), Fleet Management (for scores of field motorbikes), Business Administration (facilities & property) and IT (infrastructure management). Collectively, this group of departments will grow from 15 to 40+ people over the next two years.

Professional Attributes

• Laser-focused on delivering successful outcomes
• Flexible, resourceful, and hands-on enough to do what is necessary to get the job done
• Independent, intellectually curious, and comfortable working through ambiguity
• Highly collaborative & skilled at soliciting efficient input from others
• Passionate about Komaza’s mission and vision -- to create life-changing income for poor farmers by building a competitive, large-scale forestry & wood products business.

Qualifications

• MBA from top global university (or equivalent degree/work experience).
• 6-10 years of work experience at industry-leading companies in a relevant field (e.g. finance, internal consulting), with 3+ years of experience leading high-calibre teammates.
• Superb analytical, critical-thinking and quantitative skills, with prior experience in complex systems design, excel modeling and operational implementation
• Strong innovation skills to troubleshoot bottlenecks and design continuous improvements.
• Ability to retain big-picture strategic awareness while diving deep into details, and providing coaching to help others focus on key factors, rather than getting lost in the weeds.