Operations Officer at Africa Inland Mission - Africa Based Support

Department: AIM Air                                                                 

Nature of Work: Full Time

Reports To: AIM AIR Operations Office Supervisor           

Job Location:  Wilson Airport

Supervises: None                                       

Purpose:

Assist and support the Operations Department in its goal of consistently providing accurate, efficient and reliable service with a particular emphasis on flight preparation.

 Key Result Areas:

• Flight request processing          
• Flight preparation
• In flight support

Responsibilities:

Flight request processing

• Assist with communication with clients/customers of different Nationalities via telephone, e-mail etc.
• Assist  in Flight Request Processing Duties
• Assist  in Flight Record keeping

Flight preparation

• Assist in applying, tracking and obtaining all required permissions for individual flights
• Assist in applying, tracking and obtaining required Country permissions
• Assist in completing flight folders accurately 24 hours before launch
• Assist in coordinating with Freight to ensure cargo is prepared for flight
• Assist in coordinating with Line Service to support flights

In Flight Support

• Assist in effectively communicating for and with AIM AIR aircraft crew and maintaining a constant awareness of their locations, routing and timings.
• Assist in Flight Following
• Assist in training new operations staff and Trainees in Flight Following

NB: Any other Duty assigned by the supervisor

Candidate Profile:

Required Qualifications/Experience & Communication Demands

Essential

• Diploma in Flight Dispatch
• Is actively pursuing a KCAA - Flight Operations Officer’s License or has one
• Computer literate and able to use Microsoft Office Software (Word, Excel, Outlook etc.)
• Certificate of Good Conduct

 Preferred/Desired

• Valid Driver’s License
• Open to cross-training

 Experience:

Essential

• At least two years’ experience in aviation, dealing with aircraft, crew, customers and Government officials

 Communication demands

• Professional written and verbal English and Kiswahili communication