Senior Credit Controller at Booking.com

Job description

The role: As a Sr. Credit Control you will manage a large portfolio of accounts. You will ensure that queries are resolved efficiently and you will monitor a large portfolio of partners, by overseeing the collection and communication strategy set up for the market assigned to you.

B.responsible.

• Liaison & support to team to Liaison between B.com and accommodations: handling billing and finance related requests via our internal tools, assisting with queries about payment of the invoices and any other Credit Control procedures both external as well as internal;
• Always assuring a high level of partner service from our team, meeting agreed KPI’s supporting the team with theirs;
• Execute and oversee collection and payment method campaigns set up by your Manager; resolving disputes that can prevent partners from settling their invoices in full;
• Communicate proactively and clearly with the team, and both internal and external partners on significant issues to indicate progress and to resolve queries;
• Perform & support team performance in accordance with business policy and procedures;
• Positive team participation & support the team’s participation, in various projects within the department
• Support team innovation, input and execution of projects & innovation implementation.
• Support & coordinate day-to-day team operations & plan of action.

B.skilled.

• Our ideal Candidate will have three years of experience in Credit Control
• Excellent communication and problem-solving skills
• Takes responsibility and ownership
• Is passionate about helping partners & team members;
• Fluent in both written and spoken English;
• Previous experience in Credit Control, Customer Service and/or Sales Support;
• Able to interact assertively;
• Strong organizational and time management skills;
• Ability to work independently as well as in a team – Strong team player;
• Knowledge of SAP is a plus.

B.offered

We are a performance-based company that offers career advancement and competitive compensation, including bonus. We also offer what is called the “Booking Deal” with competitive benefits.

The hiring company Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world.

The hiring company Bookingcom (Kenya) Ltd is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Kenya. Bookingcom (Kenya) Ltd is looking for a Senior Credt Controller. Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com" refer to Booking.com BV.

Department: Finance