Senior Manager at Safaricom Limited

Job description

Brief Description

Reporting to the Head of Department - Regional Operations Department, the position holder will manage sales and distribution aspects in within given regions. This role will also be responsible for acquiring new customers, growing the agents/sub-agents business and ensure availability of M-PESA services in the area at all times.

Detailed Description

• Effectively implement market penetration strategy in the trade
• Acquisition of new customers.
• Ensure 100% adherence to Sales Force Effectiveness routines and tools both individually and the team
• Grow Right Execution daily scores for the region month on month
• Assistance with the change management process within the teams and thebusiness
• Ensure all revenue targets are achieved
• To ensure all agent outlets are consistently audited
• Ensure branding of Agent outlets as per Safaricom standards.
• Develop sales programs aimed at swift and efficient market penetration.
• Drive the People and Performance Management agenda within the team.
• Ensure effective and efficient reporting is done within the teams/market

Job Requirements

• Degree in a business related discipline
• Must have at least 5 years working experience in a sales environment, of which 2 years should be in distribution
• Excellent knowledge of Safaricom products and services
• Excellent written and verbal communication skills (articulate) coupled with good listening and critical reasoning skills
• Proactive, confident, energetic and able to work under pressure with a positive attitude and use good organization skills
• Mentoring and coaching skills/experience
• Excellent interpersonal skills
• Leadership skills
• Problem solving and decision-making skills