Senior Operations Officer at Kenya Ferry Services - Deliote Consulting

Ref: SOO/06/2018

Reporting to Principal Operations Officer, the Senior Operations Officer will be responsible for acting as a link between the coxwains and the management in providing the technical aspect of ferry operations and ensuring smooth operations of the fleet for safe crossing of the ferry users.

Key Responsibilities

• Participate in the development of the department’s work plan and budget;
• Participate in the preparation of monthly, quarterly and annual department reports
• Mentor and Coach departmental staff
• Participate in the implementation of the performance management system in the department
• Participate in departmental meetings
• Participate in committee meetings as appropriate
• Coordinate movement of available ferries in operation
• Consolidate traffic sheets and pre-sea checks for records taking and ferry performance
• Monitor flow of traffic to ensure safe service
• Is a key link between engineering department and operations
• Prepare duty rota and leave schedule for the coxswains

Required Qualifications and Experience

• Is a holder of Bachelor’s degree in Social Science/Management or related field/Diploma in Social Science/Management from a university recognized in Kenya;
• Has not less than nine (9) years’ working experience for Degree holders, and fifteen (15) years’ working experience for Diploma Holders, with at least three (3) years served as an Operations Officer or similar role;
• Experience in marine transport industry is an added advantage.
• Must be a holder of a Coxswain Certificate of Competency; Standard Training for Certification and Watch Keeping (STCW); and See Fares (ITF);
• Professional training in transport and logistics is an added advantage;
• Must be a member of a relevant professional body; and
• Must satisfy requirements of Chapter Six of the Constitution.

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