Sales Manager at GoAfrica

Job Details

Are you a highly ambitious and efficient professional with a keen eye for detail? Do you thrive in a fast-paced environment with a company that believes in growing their employees? Are you skilled in sales and account management? Go Africa, is looking for a highly skilled Sales Manager to join their Nairobi office.

This challenging position will offer a unique opportunity to join a brand-new start-up with offices through-out the continent.  The position is based in Kenya and will report to the Kenya Country Manager, as well as the Global Head of Marketing.

Job Responsibilities

Sales

• Lead the Sales team and ensure targets are met.
• Monitor sales metrics (e.g. quarterly sales results and annual forecasts)
• Ensure sales team maintain accurate data and required paperwork i.e. client’s information, activity reports, correspondence e.t.c.
• Proactively identify new potential clients and initiate, follow up, acquisition of new accounts,
• Lead in creation and refinement of sales processes, procedures and reporting structure
• Ensure sales team continuously follow up on leads assigned
• Provide feedback to all arms of the business i.e marketing, logistics, customer care to enhance the Customer experience and quality of service so that the customer is satisfied

Key Accounts

• Manage a portfolio of accounts to achieve long-term success
• Ensure generation of new business using existing and potential customer networks
• Report on the status of accounts and orders made
• Set and track sales account targets, aligned with company objectives
• Suggest actions to improve sales performance and identify opportunities for growth
• Attend exhibitions an events to meet new & existing clients
• Identify issues and provide feedback on possible barriers to customer satisfaction; conduct follow up on tasks as well us make frequent visits to ensure customer intimacy

Qualifications

• Bachelor’s Degree in any of the following disciplines: Marketing , Business Administration/ Management, Commerce (marketing), Entrepreneurship or its equivalent from a reputable institution
• At least 5 years’ Experience in sales or account management, with at least 2years in a senior position
• Previous experience leading a sales team
• Self-starter
• Proven strength in the ability to grow sales and develop clients’ relationships
• Knowledgeable about the ecommerce industry
• Strong sales, negotiation and communication skills
• Good analytical and problem solving skills
• Entrepreneurial Nature
• Pleasant personality and trustworthy
• Results oriented