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The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water,sanitation and hygiene sectors. The Norwegian Refugee Council has approximately 5000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours notice when a crisis occurs
Terms of Reference
General details for the assignment
Location: Nairobi
Application deadline: 31 July 2018
Start Date: 3rd September, 2018
Reports to: Regional Head of HR
Main Purpose of the Consultancy: Design and facilitate a one-day management team retreat structured to enable management to openly discuss, analyse the issues identified in the staff survey, the challenges in addressing the issues and devising ways of creating positive work culture that should start with the top Management and trickles down to the rest of the staff.
Reporting: The Consultant will report to the Regional Head of Human Resources(HR)
Tasks and Responsibilities:
- Conduct an in-depth analysis of the key management issues by reviewing some of NRC’s existing management approaches to identify possible issues that staff feel are not well addressed or handled.
- Conduct a mini and quick survey with the staff to further unpack some of the issues experienced and have a better understanding of them.
- Design one-day management retreat to allow management team members openly discuss amongst themselves and find solutions to some of the issues identified for improvement.
- Through use of the survey, talking to a sample of staff and studying some of NRC systems; identify key issues related to negative work culture and suggest ways of improving on them.
- Propose and conduct training for the management team members on people management skills, positive leadership, promotion of equity in work environment, staff wellbeing management among others.
- Propose short and long term activities that can promote a positive work culture
- Prepare a report with recommendations for management implementation after the retreat
Experience and Profile of the Consultant
- The consultant must have a proven experience in similar management support and show case for the same.
- A minimum of seven years’ experience implementing training programmes for managers.
- Proven experience in conducting surveys and analysis.
- Experience working in East Africa and Yemen region.
- Fluency in written and spoken English.
- Excellent communication skills, flexibility and good organisation skills.
Expected Outcomes of the Consultancy
- Management issues that are making staff unhappy are clearly identified and solutions are suggested to improve on them.
- Successfully conduct and facilitate a one-day management retreat.
- A report with clear recommendations for positive work culture creation within NRC East Africa and Yemen Region.
The supporting documents listed below should be sent to the email provided below.
Bids must include the following and should be submitted to the email below:
- A 2 page (max) technical and financial proposal including a provisional work plan, consultancy budget, with an all-inclusive fee (consultancy fee, flights, visas, accommodation, transport, taxes etc.), and an estimation of the expected number of working days between the commencement of the background work and the approval of the management retreat training content which will be approved by the Regional Head of HR.
- Samples of previous work, references and/or testimonies.
- CVs of team members (if not an individual contractor).
Submit completed bids to nairobi.logistics@nrc.no
Deadline for application: 31/07/2018
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