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  • Posted: Jul 27, 2018
    Deadline: Aug 1, 2018
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    Metropolitan Life Kenya has been operating since 2007, offering primarily life insurance solutions to retail and corporate clients. In 2013, the company held a solid position in the market place and managed to increase market share. Established in 1964, Cannon Assurance has a wide footprint in Kenya, offering a comprehensive suite of insurance products an...
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    Claims Assistant - General Business

    Ref. No. CA/hr/07/2018

    Metropolitan Cannon Assurance Ltd is a member of MMI Holdings Limited, a global player in Health, Life and Short term Insurance, and operating in Africa, South East Asia, India and the UK. The Short-Term Business (GB) is seeking to fill the above listed position with a dynamic, forward thinking achiever with expertise in the General Insurance field.

    PURPOSE OF THE ROLE

    Reporting to the Claims Manager – General Business, the Assistant Claims Manager will provide functional, technical and process support to the leadership of the department. In addition he/she will be responsible for the development of departmental staff so as to ensure a competent team.

    PRIMARY Duties & Responsibilities

    • Verification of all claims presented to ensure that they fall with the scope of respective insurance policy cover and that policy conditions have been met.
    • Acknowledge receipt of new claims, register new claims and open claim files (manual and electronic) while ensuring accuracy and completeness of documentation
    • Communicate the decision regarding coverage and accuracy of claims to claimants, insured’s, branches and other parties concerned.
    • Appointing motor assessors and ensure daily follow ups
    • Follow up all registered claims through to final settlement/payment.
    • Initiate recoveries with third party insurers and third parties
    • Deliver client-centric processes and solutions
    • Daily follow ups with clients and Insurers
    • Take ownership for own learning and development

    Qualifications and Experience

    • Bachelor’s degree in insurance or its equivalent
    • Progress in ACII/IIK qualifications
    • At least 1-2 years’ experience in claims management.

    Required skills and Competencies

    • Ability to structure and organize work efficiently
    • Good customer service, communication and negotiation skills.
    • Basic understanding of Insurance principles and practice
    • Basic understanding of claims processing

    Method of Application

    Interested candidates who meet the above criteria are requested to forward their cover letter, curriculum vitae and relevant academic testimonials via email only to jobs@metcannon.co.ke by 1st August 2018. Only shortlisted candidates will be contacted.

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