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  • Posted: Jul 31, 2018
    Deadline: Not specified
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    FOUNDED IN MOMBASA, THE TAMARIND GROUP OWNS AND OPERATES SOME OF THE MOST SUCCESSFUL RESTAURANTS AND LEISURE OPERATIONS IN AFRICA. WE FOCUS ON OUR ORIGINAL MISSION OF CONTINUALLY IMPROVING THE QUALITY AND VALUE OF OUR SERVICES, DEVELOPING EXCELLENT MORALE IN OUR EMPLOYEES AND MAINTAINING SUPERIOR SOCIAL AND ENVIRONMENTAL AWARENESS. TAMARIND HAS MAINTAINED ST...
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    Front Office

    Starting date: Immediate.

    Responsibilities:

    • Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
    • Prepare and conduct daily pre-shift meetings, communicate effectively with all team members and provide them with any information necessary to provide excellent customer service in accordance with TTH established guidelines.
    • To monitor room status and discrepancies.
    • Supervise the securing of external guest accommodation should an overbooking occur as per established TTH guidelines.
    • Ensure that a detailed hand over is carried out between shifts.
    • Supervise the preparation and co-ordination of group arrivals/departures.

    Job Qualifications

    Required skills and Competencies:

    • High school graduate or equivalent experience.
    • Hospitality certification is a plus
    • 2 years Front Office experience in the hospitality industry.
    • 1 year supervisory experience.

    Method of Application

    Are you interested in this position and do you meet the minimum requirements? Apply by sending an email with your CV and a convincing cover letter to human.resources@tamarind.co.ke

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