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  • Posted: Aug 8, 2018
    Deadline: Not specified
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    Mastercard is a leading global payments & technology company that connects consumers, businesses, merchants, issuers & governments around the world.
    Read more about this company

     

    Senior Analyst - Customer Delivery

    Job description

    Responsibilities

    • Acts as a project manager and key end-to-end resource lead on small to mid-sized projects
    • Supports the product delivery process by developing delivery process maps and by completing assigned tasks for the delivery process
    • Contributes to the delivery of integrated solutions that address customer needs
    • Supports Customer Delivery teams, internal partners and key stakeholders to provide support in a market or region
    • Researches and delivers solutions for complex problems and responds to inquiries on products and tools for internal and customers
    • Analyzes data from product delivery projects and reports on performance relative to success metrics
    • Helps identify customer needs and contributes to the delivery of integrated solutions that address those needs
    • Develops and maintains strong working relationships, with partners in other business functions in Product and Technology to complete deliver and customer support tasks

    Experiences

    • Moderate professional experience in financial services, cards, payments or another related field
    • Understands MasterCard’s product delivery process
    • Experience working at MasterCard facilities and on Customer business locations

    Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

    If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

    Method of Application

    Interested and qualified? Go to MasterCard on mastercard.wd1.myworkdayjobs.com to apply

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