• Information Technology Specialist at RTI International

  • Posted on: 8 August, 2018 Deadline: 14 August, 2018
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    RTI International is one of the world's leading research institutes, dedicated to improving the human condition by turning knowledge into practice. Our staff of more than 5,000 provides research and technical services to governments and businesses in more than 75 countries in the areas of health and pharmaceuticals, education and training, surveys and statistics, advanced technology, international development, economic and social policy, energy and the environment, and laboratory testing and chemical analysis.

    Information Technology Specialist (Ict For Development Specialist)

     

    Seven months contract

    The IT Specialist will perform IT related duties in support of the K-YES team including field office across the country.

    She/he will be responsible for supporting PCs (Windows 7, Windows 10/ Microsoft Office 2013, Microsoft Office 2016) and Windows 2008 server, ensuring proper maintenance and data backups, setting up, maintaining, and supporting the IT and network infrastructure including additional project offices.

    Assist with technical specifications, budget, and forecast the IT requirements for the offices and coordinate the procurement for the same, maintain proper inventory of IT equipment for the project offices, provide first tier support and end user training on hardware and software usage, perform user acceptance testing and deployment support, among other tasks.

    Key Responsibilities

    • Supporting PCs, ensure Windows and other software are maintained and that patches are promptly applied on Computers in the project offices with support to Windows 2008 Server.
    • Maintain network infrastructure including Internet connections, perimeter equipment, network switches, wireless access points, printers, Cisco IP phones etc.
    • Setting up, maintaining, and supporting the IT infrastructure for additional project offices as they are established
    • Assist with technical specifications, budget, and forecast the IT requirements for the offices and coordinate the procurement for the same and follow up on warranty claims for IT equipment.
    • Supervise the performance of any local IT firms or staff hired to support the project offices.
    • Follow up on warranty claims for IT equipment.
    • Maintain proper inventory of IT equipment for the project offices.
    • Ensure compliance with RTI Information Security policies, procedures and standards and train other project staff on IT policy
    • First tier support and user acceptance Testing:

    Qualifications and Experience:

    • Bachelor’s Degree in Information Technology, Information Systems, Computer Science and 3 years of relevant experience with management Information Systems (MIS) trainings, user training experience highly desired.
    • Ability to meet deadlines and work autonomously.
    • Excellent verbal and written communication skills and work in a culturally diverse environment.

    Method of Application

    To apply, please email cover letter and CV to hrapplications@nb.rti.org by 14th August, 2018.

    Applicants must include the POSITION TITLE in the subject line of the email.

    Please do not attach copies of certificates.

    We regret that only shortlisted applicants will be contacted.

    Please note: RTI International does not use agents or require any form of payment in the recruitment process

    We are proud to be an EEO/AA employer M/F/D/V

    Have you ever wondered what people doing similar jobs in different companies and industries earn? Contribute anonymously to Kenya's No. 1 Salary Database. Join MySalaryScale.
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