Training Officer at Kenya Airways

Job Description

• Organize, conduct & evaluate Ground Services training & development programmes to enhance organizational and individual performance for staff at Kenya Airways and for commercial customers
• Training Needs Analysis (TNA)- carry out comprehensive TNA to identify the training gaps and design solutions to ensure they address capability development needs.
• Design training programmes in accordance to ISAGO/IOSA standards to respond to training gaps.
• Prepare and update training manuals
• Preparing the training calendar to schedule the training as per business needs.
• Maintain up to date and accurate training records as per IOSA/ISAGO /KCARS standards.
• Set, moderate, administer and grade exams as per IATA recommended standards.
• Training Co-ordination- Liaise with relevant contacts stakeholders to enable smooth coordination of training
• Report writing- compile relevant training reports as may be required from time to time.
• Monitoring and Evaluation of training to ensure that training is business driven. Hence transfer of knowledge and skills.
• Issuance of certificates to qualified staff to ensure compliance with ISAGO, IOSA, KCAA and KQ standards and procedures.
• Marketing KQ commercial training programs in order to help contribute to the achievement of commercial objectives.
• Participate in the review of operational manuals (as necessary) and monitor Standard operating procedures (S.O.Ps) to ensure compliance within operational areas.
• Act as subject matter expert for the business
• Ensure and maintain a healthy, safe and secure working environment in compliance with the relevant industry, regulatory and legislative requirements, company procedures, regulatory authorities and requirements of customer airlines.
• Prepare learning materials and venue to ensure effective delivery of training.
• Deliver the training to the selected participant to enhance knowledge and skills
• Follow up on course participants to evaluate level of skills transfer & implementation of action plans.
• Prepare progress & assessment report on course participants for follow up and recommendations to their respective supervisor.

Qualifications

• University graduate
• A minimum of 5 years experience in Cargo Operations area, 2 of which must be at a supervisory level.
• IATA courses in Live Animals Regulations, Shipping of Perishable Cargo and Basic and Advanced cargo skills and procedures Courses.
• Relevant instructor experience and Training of trainers certification will be an added advantage
• Excellent communication, interpersonal and presentation skills
• Excellent IT skills