Distribution Assistant at Well Told Story

This department; –

• Recruits Shujaaz distributors
• Maintains good relations with the Shujaaz distributors who form the Shujaaz Network
• Dispatches and oversees the distribution of Shujaaz by the Network all over the country
• Conducts frequent field visits to meet and interact with distributors
• Reports on distribution to management and partners
• Identifies and carries out ways of creating value for the thousands of Shujaaz distributors

The Distribution Assistant will report to the Networks Manager and their specific job roles will be;

• Running a call centre – receiving and making calls to members of the Distribution Network as shall be guided by the Team Leader.
• Receiving and sorting out SMS & WhatsApp messages coming in from the Distribution Network
• Receiving and raising issues arising from the communication (Calls, SMS and WhatsApp) with the relevant members of the Team Leader and the entire Shujaaz Team for appropriate action.
• Updating the Shujaaz Distribution Lists with information coming from the call centre.
• Keeping custody of and ensuring the call centre equipment (phones & accessories) are functional at all times.

Skills you need for this role:

• Not above 25 years of age
• Exceptional computer skills in Microsoft Office and especially Excel, proficiency in the use of social media platforms.
• Must have a good command of both spoken and written English
• Must have a good grasp of the Sheng’ language
• Training or on job experience in public relations, marketing or customer care is an added advantage