Job Vacancy at Safaricom

We are pleased to announce the following vacancy in the Distribution Channel department within the Regional Sales Operations Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Reporting to the HOD – distribution, the individual will drive growth of smart phones attachment rate to our network through the Open Market key retailers and wholesalers through creating and maintain strong partnerships, propositions and channel support programs. This requires championing training content development, propositions and for Open Market partners; driving and developing processes to improve our handsets availability within the channel while growing handset attachment rate from the channel.

Job Responsibilities

• Develop and execute Open Market handset attachment rate growth plan
• Liaise with relevant stakeholders to develop and execute relevant propositions that will accelerate Open Market handset attachment rate to the network
• Develop healthy partnership with Open Market key phone importers, wholesalers and retailers
• Develop channel support programs
• Drive mobile data and other Safaricom propositions awareness and visibility within the channel
• Collect Open Market intelligence and share with relevant stakeholders in the organization
• Open Market product awareness and training
• Conversation of key Open Market phone shops to Simcard Sales Outlet
• Drive devices bonga point redemption through the channel
• Drive maximum Safaricom devices availability within the channel
• Input into content improvement for Open Market training material
• Facilitate channel procedures and guidelines reviews and updates
• Contribute to the development of process improvements to improve Open Market partner experience
• Recommend development systems to support the Open Market channel

Qualifications

• University degree in Business or IT related field
• 4 years’ sales experience in Customer Service or Retail environment
• At least 2 years’ experience in distribution in a Telco or FMCG
• Excellent knowledge of Excel, Word and presentation skills
• Excellent negotiation, Communication and interpersonal skills
• Ability to work under pressure and short timelines
• Ability to multi-task
• Excellent attitude and integrity
• Knowledge of Safaricom products and services
• Pleasant outgoing personality and proactive team player
• Good planning and organization skills