Sales Clerk at Safepak Limited

Reports to: Sales & Admin Manager

Department: Administration

Position Objective: Ensure Customer Satisfaction at all times.

General Responsibilities / Duties

• Handling all customer queries, complaints and driving customer to satisfaction.
• Ensuring that there is prompt delivery of the orders to the customer premises as agreed.
• Liaise with quality and production managers for any query.
• Handlings counter sales for walk-in customers.
• Managing Cash Sales.
• Providing the solution to the customers packaging solution with available product range.
• Briefing customers on the products specification.
• Preparing daily sales Report and submit it to Reporting Manager.
• Coordinating with Accounts and Dispatch department for smoothing the sales.