Communications Manager at Mastercard

Job description

Communications generalists responsible for executing divisional and country specific communication plans in Sub Saharan Africa with internal and external stakeholders

Responsibilities

• Leads execution of strategies related to external, internal, public affairs and regulatory communications for Sub Saharan Africa division consisting of 33 markets in total and 9 markets as priority
• Leads the creation of communication materials for internal and external audiences (e.g. customers, regulators, merchants, media, employees and sales force) and implements communication activities within the division or individual priority countries
• Works collaboratively with Middle East and Africa Regional Communications and Worldwide Communications team to implement online communications and work collaboration tools
• Ability to determine the right media mix to use in support of planned product/service launches and corporate announcements
• Leads implementation of internal and external communications related to philanthropic programs to increase awareness and drive employee engagement
• Networks with stakeholders (e.g. communication departments of banks, merchants, mobile operators, media partners, community leaders and governments)
• Serves as a trusted counselor on issues related to communications, executive briefings materials and developing messages/communications training
• Leads projects with agencies and consultants to develop communications plans, materials and events, on a day-to-day basis

Experiences

• Demonstrated experience and success in delivering and assisting in the development of local Communications programs
• Demonstrated success in leveraging knowledge of industry to create differentiated communications content for multiple channels
• Experience supporting senior leaders representing company at high profile business conferences and speaking engagements
• Knowledge of Sub Saharan Africa key markets, their culture, media and business environment in general

Role location

Nairobi, Kenya or Lagos, Nigeria

Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

If you require accommodations or assistance to complete the online application process, please contact reasonable.accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.