Job Opportunity at Mercy Corps

PROGRAM/DEPARTMENT SUMMARY:

Youth Impact Labs is a partnership between Mercy Corps and Google.org launched in 2017 to catalyze the creation of new work opportunities for young people by leveraging technology. Impact Labs operates from Amman and Nairobi as strategic regional hubs for the Middle East and East Africa. Impact Labs aims to think big, take risks, and test bold solutions by approaching underemployment and unemployment through a business-oriented innovation lens. We seek to build a strong regional pipeline of innovators ready to create high- impact, scalable employment opportunities across various markets - for today’s youth and generations to come. We are focusing on digital marketplaces and platforms that offer services to micro and small businesses; agricultural supply chain management; and digital work.

GENERAL POSITION SUMMARY:

The Monitoring, Evaluation and Learning (MEL) Officer will work with the Mercy Corps program team as well as our local partner organizations to ensure the collection of quality M&E data for the program. The MEL Officer will be responsible for supporting the Impact Labs program with monitoring and data collection, lead in design of surveys, analyze data to provide insight to program team and contribute to report writing. S/he will ensure that performance monitoring and results reporting tools and processes across the entire program are in place, effectively implemented and well synchronized between the two program sites. The MEL Officer will be an integral member of the program team’s learning, reflection processes, and promoting accountability to beneficiaries and the donor.

ESSENTIAL JOB FUNCTIONS:

• MONITORING AND EVALUATION
  • Lead in the design/review of MEL system for partners involved in the implementation of the program
  • Develop metrics for measurement of results for partners using the DCED framework.
  • Develop a system for reporting and validating program data (Excel, Tola, Access, etc.)
  • Work closely with the program teams and local partners, to ensure effective monitoring, evaluation and reporting of program activities and results.
  • Develop and deploy tools for data collection using mobile technology especially ONA and Google Forms.
  • Coordinate reporting with local partners, specifically tracking deadlines, ensuring adherence to monitoring formats and requirements, ensuring reporting quality and accuracy, and periodic report writing, editing, and submission.
  • Compile progress against indicators and report back to the team according to the monitoring plan.
  • Develop Data Quality Assessment Plan.
  • Perform spot checks on the team’s data collected and reports each month.
  • Actively participate in any additional evaluation M&E activities including but not limited to baseline surveys, mid-term, end line surveys, evaluations, households’ surveys
• PROGRAM SUPPORT
  • Build the capacity of all relevant team members to implement program monitoring tools, accurately enter program data into relevant databases, and enable them to develop excellent reports and other documents.
  • Build the capacity of our local partner organizations through ongoing training and support on: monitoring tools, entering program data into databases, the development of reports and other documents.
  • Document lessons learned and success stories on the project.
  • Ensure adherence to program management minimum standards in carrying out his/her duties, advising and supporting other staff in the same as required.
• Other duties as assigned.
• RESEARCH AND LEARNING
  • Contribute to learning/research agenda.
  • Conduct research and prepare practical reports for dissemination based on experiences from program implementation.
  • Together with the program implementation team, generate key learnings about the program’s implementation, approach, and interaction with the tech-enabled youth employment ecosystem.
  • Package and disseminate research finds/learnings to Mercy Corps and other program stakeholders.

ORGANIZATIONAL LEARNING

As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve, we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

ACCOUNTABILITY TO BENEFICIARIES

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, monitoring and evaluation of our field projects.

Supervisory Responsibility

None

Accountability

Reports Directly to: Post Investment and Learning Advisor with a dotted line to Senior Roving MEL Officer

Works Directly with: Impact Labs Program Team, Senior Roving MEL Officer, Program Quality and Learning Manager and Implementing Partners.

Knowledge and Experience

• BA/S or equivalent, preferable in Monitoring and Evaluation, Business administration, Economics, Statistics, Population Studies, Demography or Development studies.
• 3 - 4 years’ program monitoring and evaluation experience.
• Must have good writing, analytical and communication skills.
• Previous experience working with on donor funded programs is preferred.
• Relevant experience in field survey/data collection (qualitative and quantitative) techniques, data entry, data verification, and analysis.
• Good understanding and skills at database management with specific emphasis on beneficiary tracking.
• Experience designing and implementing surveys.
• Strong computer literacy with a full knowledge of MS Office applications. In addition to Microsoft Excel, the incumbent should demonstrate fluency in use of at least one data management software including Ms Access, SPSS, STATA.
• Experience in youth employment programming will be an added advantage

Success Factors

A successful team member will be conscientious, with excellent judgement, capable of multi-tasking, prioritizing, problem-solving and attention to detail with strategic vision. S/he must have the confidence, and humility, to work effectively with a large variety of people who will be diverse culturally, economically and in social status. S/he must be sensitive to political and cultural nuances and be able to consistently apply excellent judgment to a variety of demanding and fast-changing situations.