Latest Job at Britam

Job description

Job Purpose

Assist in processing and payment of individual life claims and benefits.

Key Responsibilities

• Registration of all new claims promptly and acknowledging receipt of the same
• Assembling and analyzing of claims to establish liability
• Monitor and ensure that the key interfaces adhere to the set claims handling standards and escalate non adherence to the management
• Advice claimants regarding basic matters about their insurance coverage in relation to the insurance claim
• Respond to both internal and external claims inquiries concerning benefits, claims process, service providers, and the filing/completion of proper forms
• Record all claims transactions
• Prepare claims registers for claims meetings and update the various claims reports
• Capture and maintain accurate data to ensure data integrity
• Perform any other duties as may be assigned from time to time
• Delegated Authority: As per the approved Delegated Authority Matrix

Knowledge, Experience And Qualifications Required

• Bachelors’ degree in Commerce, Insurance option
• At least one year experience in claims processing

Technical/ Functional competencies

• Knowledge of insurance concepts
• Knowledge of general insurance claims processes and procedures
• Knowledge of insurance regulatory requirements