General Manager at Britam

Job description

Job purpose

The role holder will be responsible to build a profitable and sustainable property business i.e. industrial, commercial and residential that creates and protects value for internal and external investors for Britam. They will drive sales across the various property business and ensure profitability whilst maximizing the shareholders return.

The General Manager will be responsible for the implementation of property business master plan and creation of demand for future projects. This will include effective leadership and the ability to drive sales traffic to Britam Property Business and create a safe, friendly, well-maintained environment.

This role reports to the Principle Executive Director, Business and works closely with the Board of Directors of Property Business.

Key Responsibilities

• Strategic positioning of Britam Property business as a top Real Estate vehicle in our chosen markets with regard to Industrial, Commercial and Residential, facilities through attracting and collaborating with investors/partners;
• Strategic planning of Britam Property business by creating demand for current and future projects within the business and drive the process of ensuring that the design and development of products meets and exceeds the expectations of the market;
• Strategy execution by overseeing the successful execution of the works of the Head of Business Development, Project Managers and Property Managers in alignment with the approved masterplan of the Britam Property Business;
• Commercialization of the business by driving sales of existing property, servicing plots, convert the bare land into viable projects and create new infill projects that will act as alternative revenue generating opportunities for the business;
• Oversee infrastructure development design and implementation of infrastructural services which include the road network, power, water, ICT, security and waste management;
• Demonstrate leadership by developing a cohesive team and build internal capability that will drive the operational and strategic initiatives by ensuring clear objectives and targets have been cascaded;
• Engage various stakeholders such as Insurance Business, Asset Managers and Finance to discuss property investment plan;
• Build strategic partnerships with internal and external stakeholders and partners to ensure that strategies and plans are aligned and synergies optimised;
• Drive shareholders’ return on the projects invested within the strategic plan and realized a profitable annual return on the shareholders’ investment;
• Manage stakeholder relations which include but are not limited to relationships with the; Britam Property Board of Directors, Government of Kenya, County governments,
• Local community, Regulatory agencies such as NEMA, WRMA, Ministry of Public Health, Kenya Police and Kenya Revenue Authority and obtain all the necessary approvals for project delivery;
• Lead the budgeting process and cost containment of the Property business; including final review and approval all annual leases reconciliation and estimates;
• Attract and develop quantity surveying, conveyancing, construction management and property management skills and raise funds for proprietor plans; and
• Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

Key Performance Measures

• Revenue and profitability
• Timely execution of projects
• Britam Brand equity as property developer
• Effective management of Britam property
• Management of property budgets

Working relationships

Internal Relationships

The General Manager, Property will be;

• Directly responsible for Head of Business Development, Property Manager, Project Manager, Quantity Surveyors and Property Associates.
• Work closely with other departments as and when required.

External Relationships

• Britam customers
• Property industry players
• Banks, financial institutions councils national and county

Knowledge, experience and qualifications required

• Bachelors in Business administration, finance, real estate/ property or a related filed, a master’s degree will be an added advantage;
• At least 10 – 12 years’ experience in a similar position; 6 years of which must be senior management level;
• A proven track record of successful commercial Property sales or a similar set up; with a demonstrated ability to position and create demand for Property products;
• A sound understanding of the commercial drivers of Property and the ability to engage with best in class business partners, investors and developers both locally and globally;
• An innovative and creative leader with the ability to think ‘outside the box’ and achieve exceptional tangible outcomes;
• Highly networked and excellent communicator with the ability to develop and manage lasting relationships with a diverse array of stakeholders; and
• An effective and ethical leader with sound people skills and proven ability to build, retain and lead successful teams.

Essential Competencies

• Deciding and Initiating Action: Ensures, key organisational objectives are met, takes responsibility for decisions, actions, projects and people while focussing on achievement of strategic results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions takes into account possible impact on all parts of the business.
• Leading and Supervising: Provides the business with a clear direction based on the overall strategic intent of the organisation; motivates and empowers others with a clear sense of purpose; creates a positive organisational climate that fosters learning and development; acknowledge high potential talent; sets and articulates the vision and values through own personal behaviour.
• Relating and Networking: Easily establishes, as well as assists others in building good relationships with customers and staff across all departments, inside and outside of the organisation; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
• Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the organisation, promote the organisational strategy during conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself, the department or the organisation; makes a strong personal impact on others; takes care to manage the organisation’s impression and brand on others.
• Formulating Strategies and Concepts: Works strategically to realise organisational goals; sets and develops organisational strategies; identifies, develops positive and compelling visions of the organisation’s future potential; takes account of a wide range of issues across, and related to, the organisation; encourage others to take a strategic and long term view in terms of the organisation’s future; communicates the organisational strategy, vision and objectives effectively across all levels of the organisation.