Sales Executive at Toyota Kenya

Details:

• Conduct regular field visits to prospect for clients in order to generate sales and gather market information to assist in planning and decision making;
• Actively follow up on new leads and referrals resulting from showroom, field activities and promotions to build prospects and close sales;
• Create sales orders in the system to facilitate timely invoicing
• Maintain regular contact with clients to promote retention and generate referrals and new business opportunities;
• Advise clients on finance packages available through partner financial institutions (Tsusho Capital and banks), and assist the clients in filling the required documentation to ensure the sales deals are closed;
• Follow up on vehicle registration documents including logbooks to ensure the documentation is availed to the customer in a timely manner for enhanced customer satisfaction and retention;
• Provide information to management and the marketing team on market intelligence to assist garner information required to develop aggressive marketing and sales strategies for the TKEN brands;
• Support in the unit ordering process to ensure optimal stock holding at all times;
• Assist customers in filing government tax documentation e.g. I tax in order to prepare advance tax documents.
• Minimum level of academic and professional qualification required to perform effectively in the role
• Degree in sales and marketing or other relevant field

WORKING RELATIONSHIPS

• Sales Administration
• Logistics and Vehicle Preparation Team
• Sales Stocks and Planning
• Parts Sales
• Leasing Departments

External Customers

• SMEs
• Suppliers
• Pre-Owned Units Section
• Contracted Personnel E.G KK

Technical

• Driving Skills
• Knowledge in professional standards

Functional

Presentation skills

Behavioral

• Time Management – Ability to use time effectively and efficiently
• Interpersonal skills – Ability to build rapport and constructive and effective relationships with colleagues and customers
• Ethics and values – Adheres to an appropriate and effective set of core values and beliefs, and in alignment with the TKEN values