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Call Center Assistant at Corporate Staffing Services Ltd
Posted on: 10 January, 2019
Deadline: Not Specified
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At Corporate Staffing Services - We are a leading recruitment firm in Kenya and have recruited for local and foreign businesses looking to hire mid level, top management and executive staff.
- Serves customers by determining requirements; answering inquiries; resolving problems; fulfilling requests; maintaining the database.
- Determines requirements by working with customers.
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; forwarding requests.
- Maintains call center database by entering information.
- Keeps equipment operational by following established procedures; reporting malfunctions.
- Must have a Diploma/Certificate in any field
- A minimum of 6 months working experience
- Experience working at a Call Center will be an added experience
- Working experience on outbound debt collection/sales environment.
- Must possess Strong communication skills and must be target driven
- MUST be Computer literate
- Excellent phone etiquette skills
- Understanding/working knowledge of Collection System is advantageous
- Ability to work with minimum supervision
Method of Application
Interested and qualified? Send in your application by clicking the Apply button below
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