Food and Beverage Manager at WE Charity

Main Duties and Responsibilities

• Taking appropriate measures to ensure guest satisfaction
• Organising outgoing vehicles with snacks, picnics and drinks
• Arranging and organising outside dining experiences and catering
• Tracking all meals eaten and beverages consumed
• Overseeing food and beverage orders ensuring camp stock is at an appropriate level
• Keeping track of breakages and losses that may occur
• Maintaining a physical inventory that is tracked and updated monthly
• Liaison with guest facilitators
• Ensuring dinning platforms are running smoothly with all necessary items
• Maintaining and ordering supplies and keeping supplies stocked throughout
• Maintaining the staff daily attendance, off days and managing leave requests for F&B staff
• Managing and organizing all aspects of kitchen related matters to the highest professional standards issued by the General Manager
• Strictly abiding by the policies and laws of the country in connection to food handling, hygiene, sanitation and storage
• Accountability for all aspects of running a successful kitchen operation
• Attaining food and beverage profit objectives relating to the department
• Maintaining proper professional cooperation and team work with all hotel departments whether direct or indirect related

Minimum Skills and Qualifications Required

• Previous experience of at least 5 years in the hotel industry, preferably in Food Service at a Management level
• Fluency in Swahili and English, both verbal and written.
• Ability to use a computer proficiently
• Ability to lift moderately heavy objects
• Ability to walk large distances
• Capacity to prioritize and organize
• Control to think clearly and remain calm under pressure
• Skill to resolve problems using good judgment
• Capability to understand and carryout guest’s needs.
• Capacity to work with minimal supervision.
• Aptitude to maintain confidentiality of guest information and pertinent hotel data
• Ability to multi-task coordination.
• Ability to organize and motivate staff members
• Knack to perform job functions with attention to detail, speed and accuracy
• Ability to provide gracious hospitality at all times.