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  • Posted: Mar 1, 2019
    Deadline: Not specified
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    On any day, 2 billion people use Unilever products to look good, feel good and get more out of life - giving us a unique opportunity to build a brighter future. Great products from our range of more than 400 brands give us a unique place in the lives of people all over the world. When consumers reach for nutritionally balanced foods or indulgent ice cr...
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    IT Business Partner & Technology Analyst

    Job description

    Main job purpose

    The main purpose of the IT Business Partner & Technology Analyst role is to act as a representative for the whole of IT, including the IT Service lines, Global functional Business partnering and Innovation, with the geography business teams.

    Job Summary

    • Engage with business teams within his/her area of responsibility to communicate and scope the IT plan aligned with overall IT plan
    • Undertake activation activities for Global IT Innovation & Service Line activation programs as required by IT Manager
    • Undertake the relevant project execution and management activities to support Local Growth Programs working with Service Lines in the delivery of these projects
    • Work with Global Innovation to provide necessary integration activities with applications to support Global innovation programs
    • Undertake the necessary project management and application development activities for L&H Innovation projects within scope responsibilities
    • Effectively work with and manage vendors in delivery of application management of Applications
    • Undertake necessary activities to ensure achievement of applications improvement plans within area of responsibility.
    • Ensure high level understanding off overall system architecture well understood and documented.
    • Support the IT Manager to ensure effective delivery of day to day IT operations, ensuring that IT services delivered are as per business requirements
    • Input to review of Global services within area of responsibility and help develop action plans for these and track achievement of action plans within area of responsibility
    • Inputs to and helps define Geography demand for Services and communicates these to Service Lines
    • Work with Global & Local vendors in delivery of Global services where appropriate
    • Manage the delivery of out-of-scope activities and maintenance of out-of-scope infrastructure as appropriate within scope of responsibilities
    • Assist with communication and coordination of status of Urgent Incidents within the Geography and understanding impact to support resolution of these incidents
    • Participate in problem management activities within area of responsibility as required to support Service Line/Operations teams in resolving problems
    • Work with business teams to ensure that the benefits of the existing services and new/updated services within area of responsibility are achieved
    • Assist with input of cost drivers to budget process including assisting in IT hardware and software requirement planning and budgeting
    • Supports hardware and software asset management activities as appropriate within area of responsibility within scope of responsibility
    • Work with country manager to ensure input of key PMO activities for projects such as project status and clarity processes occur on time

    Key Requirements

    • Bachelor’s degree in IT or a related field
    • 3 years minimum relevant working experience as an IT Analyst in an FMCG environment.
    • Desirable experience in Project Management, SAP ERP support Networking and cloud server support, senior stakeholder engagement and partnering
    • ITIL certification
    • Data analytics and/or Project management certification
    • Power BI and/or Tableau reporting competence
    • Client focused, and support orientated
    • A logical and systematic approach to problem resolution across a broad spectrum of technologies
    • Communication and interpersonal skills, both written and verbal
    • Analytical decision-making skills

    Method of Application

    Interested and qualified? Go to Unilever on unilever.taleo.net to apply

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