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  • Direct Debit Sales Specialist at Booking.com

  • Posted on: 14 March, 2019 Deadline: Not Specified
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  • At Booking.com, we’ve made it our mission to empower people to experience the world. So we’re going beyond being the best place to book any kind of accommodation to become the ultimate travel platform. And the place to book it all – from room nights and day tours to airport transfers and in-stay services. Helping us do this is a diverse community of over 17,000 employees across 200+ global offices, all connected by a love of travel and a passion for innovation.

    Direct Debit Sales Specialist - Temporary


    Job description

    We are looking for an English speaking Direct Debit Sales Specialist for our Nairobi Office. This position is for a temporary period of 3 months in order to support the Credit Control team with new projects. As part of this new project you will be liaising directly with our UK partners and selling new products related to Booking.com. Your role may evolve over time to support other areas of the business.

    As a Direct Debit Sales Specialist you will support Booking.com BV by reaching out to the accommodation partners to inform them of the preferred payment method in the market. You will discuss with them the benefits of signing up for this preferred payment method and answer any queries they have. This is a fast paced role, where you will be using your strong communication and negotiation skills on a daily basis.

    Key Responsibilities

    • Consistent contact with our partners to sell the Payment method of Booking.com
    • Promote Direct Debit Payment method with Booking.com Partners
    • Implement scalable solutions
    • Cross functional Communication and collaboration
    • Support of Booking.com BV with increasing growth of company
    • Assist with the improvement of cycle times like DSO, Cash allocation and Delivery of invoices
    • Selling direct debit payment options to our UK partners

    Key factors of success in this role are a good understanding of the business priorities, strong communication skills, selling skills and, above all, the capacity to implement projects and reach the preset objectives.

    • Drive progress through simple and targeted action plans. Implement short term loops of progress ( tackle the issues one by one at a high pace)
    • Create Best Practice and share with Peers
    • Be a business partner with Hotels team
    • Create an out of the box mind set to support Booking.com BV with improving customer payment behaviour
    • Ensure adherence to Company policies and applicable governmental regulations.
    • Liaise with peers across the business to create successful roll outs

    B. Skilled

    • Proven track record of meeting sales targets
    • Proven track record of exceeding KPIs
    • Experience with sales over the phone
    • Very strong communication and negotiation skills
    • Planning skills
    • Technical knowledge of Collections software
    • Sales experience
    • Strategic/Longer Term Contribution Excellent
    • English verbal and written communication skills.
    • Any extra language is a plus


    Regularly interacts with senior management or executive levels on matters concerning credit control. Require the ability to change the thinking, mindset of or gain acceptance of others in sensitive situations.

    Method of Application

    Interested and qualified? Go to Booking.com career website on careers.booking.com to apply

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