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Trade and Markets East Africa (TradeMark East Africa - TMEA) is an East African not-for profit Company Limited by Guarantee established in 2010 to support the growth of trade - both regional and international - in East Africa. TradeMark East Africa (TMEA) is focused on ensuring gains from trade result in tangible gains for East Africans.
Job Details
The jobholder will be responsible for end to end Complaints management / resolution and monitoring the Banks Complaint Management System This includes ensuring that all complaints raised are captured in the Complaint Centre system, assigned to the correct resolvers and resolved within the shortest time possible.
Responsibilities
The Incumbent will report to the Team Leader- Complaints Handling and will be responsible for:
Qualifications
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