Sales Manager(East Africa) - Electrical at Schneider

Job description

Job Purpose

• Deploys all sales actions in order to maximize the installed base services with assigned Strategic accounts and country/BU Targeted account
• The Field Services Sales Manager (OSSR) is accountable for the promotion and sales of a broad range of technical services including the start-up, maintenance, testing, retrofit, upgrade and digital Services of all major manufacturer's electrical equipment installed at the customer’s site.
• The Sales Manager also accountable for the selling of turnkey projects ranging from simple replacement of equipment to fully engineered solutions.
• This position is responsible for developing and maintaining relationships with new and existing SE customers to identify the scope of work, estimate and sell system adds/modifications and maintenance agreements so as to meet or exceed his/her profitable sales target.
• The FSS develops new sales opportunities and addresses and services the needs of established accounts, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs.
• Creates Field Service proposals, and close them facing the customer. He/she interacts with the account manager from the Business Units, and also with FS Inside Sales Services Representative and Field Services Operational Marketing. He/she will have to increase the mix of Service Plans sales as a top priority.

Essential Responsibilities:

• Develops account profiles and executes the sales plan.
• Applies market and account skills necessary for dealing with specific target audiences.
• Identifies and contacts potential customers or prospects, either existing or new.
• Secures customer satisfaction overseeing all ongoing activities with the customer (orders, delivery)
• Utilizes BFO (Salesforce.com) for sales funnel management and for Account Planning.
• Provides monthly forecasts and summaries in a timely manner.
• Participates in the preparation of analysis and reports on field service performance.
• Prepares sales quotations and proposals with the help of quotation team in respect of FS expected margin.
• Works closely with Inside Service Sales Representatives and the BU account manager to maximize business opportunities.
• Is “feeding” the Field Services Marketing leaders with Offers feedback and needs
• Educates customers on all SE products and services with special attention on Recurring and digital Offers
• Provides mentoring, coaching and guidance to other sales employees
• Coordinates and/or attends trade shows and marketing/sales seminars as needed

Role Requirement

• Diploma in electrical engineering. Possession of a Bachelor’s degree in electrical engineering or related field is an added advantage
• The successful candidate should have a (4) year college degree or equivalent work experience and (3-10) years technical sales experience.
• Atleast 5 years solid SALES experience across the electrical distribution industry
• Exposure within the East Africa Market
• Ability to build a sustainable and reliable relationship with the customer. The concept of Customer Intimacy is critical in Field Services.
• Understand the market of F&B and other industrial producers
• Excellent verbal and written communication skills including C-level customers
• Thorough knowledge of Schneider Electric services offers throughout the Asset Management Life Cycle of the product.
• Proficient in Microsoft Office suite and ERP/CRM related tools. Excellent organizational skills.