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  • Posted: Apr 10, 2019
    Deadline: Apr 12, 2019
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    Kapari Limited was founded in July 2009 and is Part of Kapari Group of companies. Our purpose is to be the market leader in the importation and distribution of international alcoholic beverages by offering the best quality, highly competitive and profitable products.
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    Telesales Representative

    Responsibilities

    • Contact potential or existing customers to inform them about the products
    • Answer questions about the products or the company
    • Ask questions to understand customer requirements and close sales
    • Direct prospects to the field sales team when needed
    • Enter and update customer information in the database
    • Take and process orders in an accurate manner
    • Handle grievances to preserve the company’s reputation
    • Help to meet sales targets and facilitate future sales
    • Keep records of calls and sales and note useful information
    • Answer questions about the products and the company and also understand customer requirements and close sales.

    Qualifications

    • A diploma in marketing or a Business Related Course or equivalent
    • A minimum of 1 year experience as telesales representative or related sales experience preferred
    • Competency in Microsoft applications including Word, Excel and Outlook
    • Strong phone and verbal communication skills along with active listening
    • Ability to learn about products and services and describe/explain them to prospects
    • Excellent knowledge of English
    • Cool-tempered and able to handle rejection
    • Customer focus and adaptability to different personality types
    • Outstanding negotiation skills with the ability to resolve issues and address complaints

    Method of Application

    Those interested and are immediately ready to take up the position should send their applications & detailed CV clearly indicating their expected remuneration, daytime telephone contacts and addresses of three referees to jobs@kapari.co.ke on or before Friday 12th April, 2019.

    Only the shortlisted candidates will be contacted.

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