Technical Program Manager at Envirofit

About the role

In support of the SmartGas launch in Nairobi Kenya, Envirofit Kenya is seeking a Nairobi based Technical Program Manager to work with a fast‐paced operations team in Kenya and engineering team in the U.S. to help manage the technical side of the business including hardware and software. Join a dynamic team driven to deliver a triple bottom line impact.

ESSENTIAL JOB DESCRIPTION:

• Work between technical, operations and customer care teams to ensure critical information is being coordinated
• Review and continuously improve processes and workflows to eliminate errors and improve efficiency
• Review CRM and inventory data to spot potential challenges before they become problems
• Help troubleshoot technical issues with hardware and software, and find solutions
• Clearly communicate hardware and software development needs to U.S. based development team and local management
• Manage maintenance and upgrade plans for meter, testing and field hardware

REQUIRED SKILLS:

• Self-starter with the ability to manage multi-faceted, multi-disciplined teams and programs independently with minimal supervision
• Excellent written and oral communication skills, interpersonal skills, and the ability to mentor and motivate project teams
• Strong critical thinking ability being able to identify problems and find solutions
• Ability to interact well with staff and management to solve problems.
• Ability to collaborate with a team and succeed in a fast-paced environment
• Ability to think ahead - anticipate and solve problems before they arise
• Proficient in MS Office, excellent Excell
• Ability to operate under minimum supervision
• Willingness to work odd hours due to time difference communication

DESIRED SKILLS:

• A certified Project Management Professional (PMP)
• Expert level of proficiency at Excel, PowerPoint, and MS Project

EDUCATION AND EXPERIENCE:

• Bachelor’s degree, preferably with a Mechanical Engineering, Electrical Engineering Computer Science background
• Minimum 5 years of experience

TRAVEL:

Minimal