Front Office Manager at Ritepak

Job Summary

Responsible for selling company products to clients within a specified geographic territory.

Travel to prospective locations to establish leads, introduce products or maintain the relationship of an existing customer account as well as front office duties -customer service and telesales.

Applicant must be a willing to reside in Uganda.

Responsibilities

• Assist and provide administrative support.
• Open and maintain key accounts such as supermarkets, distributors, large retail and consumer clients
• Follow up on leads identified in strategy meetings
• Build personal and professional relationships with new and current customers to promote goodwill
• Ensure customer satisfaction by training and providing directly support
• Listing of new products and ensuring maximum utilization of all company’s products
• Debt Management for overdue payments and as directed by Sales management.
• Provide feedback to management on effectiveness of sales strategies
• Collects external environment data related to market, competition & trends
• Maintain account information, generate reports and manage sales.
• Offering after-sales support services
• Administering client accounts
• Recording and maintaining client contact data
• Prepare quotes, pro-forma invoice & final invoice.
• Answering client inquiries, emails and phone calls.

Skills

• A high degree of personal motivation and drive to achieve personal and professional goals.
• Strong communication and interpersonal skills to create business relationships
• Strong presentation and negotiation skills
• Highly motivated self-starter.
• Experience in front office channeling FMCG to retail and consumer clients

Qualifications

• Diploma/Degree in Business Administration, or related course
• Kenyan Citizen.
• Valid Passport.
• Fluency in English and Swahili (Written and Spoken)
• Job based in Kampala, Uganda.
• Proficiency in Microsoft Office suite, Erp systems.