Medical Representative at Novartis

Job Description

• To achieve agreed contact, coverage and frequency targets through face to face interactions and meetings, and deliver agreed customer centric activities within operating budget.
• Develop and apply understanding of customer organizations and networks and of diverse influences that affect customer decisions (e.g. peer relationships)
• Execute call plans for customers, including medical experts from customer or academic communities; calls on the right person to deliver the right message with the right frequency.
• Adapt and optimize approach and communications style during sales calls, responding appropriately to customer needs.
• Make effective use of available technologies and channels to support sales calls.
• To promote defined Novartis products according to campaign briefs and policies.
• Ensure that Novartis products and supporting services are broadly understood and available to more patients and customers.
• Use expert knowledge of Novartis products and of a range of therapy areas to build professional customer relationships and to support sound clinical discussions.
• Use detailed knowledge of competitor products’ features and benefits during sales calls to improve sales of Novartis products.
• Seek and obtain clinic/hospital formulary listing for Novartis products where appropriate
• To develop thought-leaders and speakers, conduct promotional programs and represent and promote Novartis as a leader in the assigned therapeutic area.
• To ensure outstanding personal and team knowledge, and understanding of Novartis priority products, technical information, product strategy, positioning, key messages and programs.
• Effective administration of territory business including, maintenance of high quality record systems, daily communication with administrative systems and timely processing of territory business expenses.
• Analyze and report on sales, monthly plans, call activity on a monthly basis
• Effective communication with territory colleagues and relevant members of other teams, in order to understand, maximize and drive territory.
• Works effectively with other Novartis stakeholders and with resources in Sales and across other functions (e.g. MSL, KAM) to achieve sales targets

Minimum Requirements

• Bachelor’s degree in Life Sciences OR relevant discipline
• 2 - 3 years experience I Medical Sales (Up to 5 years experience will be desirable)
• Proven, successful field track record preferably in business to business environment
• Knowledge of Pharma industry and its changing environment
• Professional accomplishments that reflect achievement orientation, self-motivation, initiative, independence, and strong customer service orientation