Program Assistant at Axios International

Objective:

The main role of the Consultant is to assist Axios teams involved in the PAP, for setup and implementation activities.

Specific Activities:

Implementation activities

Be responsible for all patient Management activities listed below:

• Initial communication with the patients who are referred to the program,
• Collect and verify documentation for financial assessment
• Interview patients for financial assessment evaluation,
• Follow-up with each patient may be required to receive documentation necessary for the financial eligibility assessment
• Assist the Program Manager to code patient data into the PFET model to assess new patients’ financial eligibility and share with Axios HQ
• Mediate the appeals process for patients contesting their classification result, potentially including the collection of additional information from patients and deliberations with Axios teams
• Communicate the final classification result to patients and providers by e-mail or mail
• Assist patients enrolling the public patient access program, Axios staff will assist the patient with the application via the patient’s physician if necessary
• Liaise with key stakeholders to ensure execution of PAP and FOC management as requested by Axios
• All other activities which may rise related to patient management, enrolment and patient follow up
• Report adverse events to the client PV teams and/or program manager in Kenya.
• Update program database for the patients in Kenya if requested by Program Manager
• Attend workshops/trainings for the client sales/medical teams to refresh knowledge of the program.
• Assist program manager in Kenya and Axios HQ team to set up meetings with client and key stakeholders.
• Oversee the logistics and product delivery and solving any issues to ensure products are received by the patients.
• Assist program manager in Kenya and Axios HQ team for inventory management, supply forecasts.
• Assist program manager in Kenya and Axios HQ team for monitoring and evaluation of the PAP in Kenya.
• Assist program manager in Kenya and Axios HQ team for audits (internal and client audits) of the PAP in Kenya.

Relationships:

• .Work closely with project leaders and their teams including in-country and HQ staff.
• Develop excellent relationships with clients as well as governmental agencies, NGO’s, patient communities and other key stakeholders.

Core Competencies:

• Results orientation
• Project management
• Problem solving
• Customer focus

Educational Background and Experience:

• Bachelor’s degree with a major in health, science, economics, or a social science
• Additional specialization in public health and/or epidemiology
• 2 – 5 years 'professional experience in a pharmaceutical company or public health environment
• Experience in statistical analysis
• Experience in a healthcare consulting environment is essential
• Proven project management experience
• Advanced competency in Microsoft Office, specifically Excel and PowerPoint
• Competency in statistical software such as SAS or STATA would be an advantage
• Fluency in written and oral English

Job Circumstances:

• This is a part time position that will be based in Kenya. 
• Flexibility in working hours is essential
• Some international travel