Sales Support Specialist at ABB

As a Sales Support Specialist, you will be part of the Power Grids Division and Grid Integration Business Units (BU) based in Nairobi, Kenya. ABB is World’s No.1 in Power Products Business and the product manufactured becomes the key components to transmit and distribute electricity. The division incorporates ABB’s manufacturing network for Transformers, Switchgear, Circuit Breakers, Cables and associated equipment. It also offers all the services needed to ensure products’ performance and extend their lifespan.

Tasks

As a Sales Support Specialist, you will be responsible to support the Sales organization and customers throughout the proposal process by preparing technical descriptions of the applied products and technology, determining costs, preparing final documentation, and serving as a key technical resource in the assigned area.

Your tasks as a Sales Support Specialist will include the following

• Sales support Support the local Sales organization or customers in determining the most technically appropriate and cost effective solutions and in the preparation of demanding offers. Provide technical support during the technical meeting, product presentations and negotiations and offers product or solution or service related training
• Offer preparation Prepare or support preparation of technical or commercial offers based on customer specification requirements, local business unit or feeder factory indications and Sales organization directives. Participate in the kick off meeting organized by the project team
• Cost definition Define cost for the proposed solution and communicate to sales organization
• Risk review Provide information to the risk review process in accordance with ABB policy and sometimes participates in the risk review assessment
• Competitive analysis Analyse customer needs and competitor offers through general market information and information provided by the Sales organization
• Lost proposals Perform lost proposal analysis, identify potential cause, and recommend future actions in cooperation with sales or local business unit to obtain better future results

Requirements

• Should have a university degree in Electrical engineering.
• Minimum 2 years of experience electrical engineering and similar kind of work.
• Should be go getter, well spoken, proficient in English.