Receptionist at BroadReach

Role Description

BroadReach is profoundly focused on improving the health and well-being of underserved populations across the globe. We empower governments, donor groups, NGOs and private companies to operate more efficiently, improving outcomes for people in need with our intelligent solutions: A combination of our people, process and the Vantage platform.

Purpose of the position

To provide overall administrative support to the BroadReach Kenya Office and provide a positive, warm experience for our guests. You will be expected to assist in the administrative and programmatic activities as outlined below.

In your role as Receptionist you will:

• Welcomes visitors and directs them to the appropriate party
• Receives mail, tracks incoming mail and distributes to relevant employee
• Liaise with office landlord on office repairs.
• Couriers parcels for staff and draws up pro forma invoices for international parcels
• Log calls for faulty telephones and arranges for phones to have access to international calling
• Provide administrative support to managers on program/ project related tasks and activities
• Put in place and maintain a document e-filing and hardcopy system
• Produce minutes for meetings and follow up on actions on behalf of the manager
• Manage and procure wider office needs such as stationery, consumables etc.
• Compile, collate and distribute meeting materials (attendance registers, agenda, meeting minutes etc.)
• Support the Regional Program Director to maintain regular contact with partners and other stakeholders
• Provide and manage workshop logistics during key program events, preparation and calculation of per diems, closing of travel and ensuring all program equipment is returned to the office
• Prepare Purchase Requisitions and processing Purchase Orders
• Take a proactive approach to problem-solving and use sound decision-making capabilities to address any matters
• Provide general office administrative support as and when required

Essential qualifications

• Tertiary qualification

 Experience and skills

• Minimum 1-3 years’ experience in a similar administrative position
• Experience working as a receptionist and providing support to multiple managers
• Exposure to working across many different areas of administrative functions
• Exceptional verbal and written communication
• French and basic accounting would be advantageous

Personal qualities

• Enthusiastic, positive and vibrant
• Strong relationship management and positive approach
• Good communication skills
• Keen on detail, a high level of reliability, objectivity and honesty
• The ability to communicate effectively with the in-country team as well as other stakeholders
• Ability to prioritize and effectively plan workload
• Collaborative nature of working across different teams
• Be solution focused and able to solve problems
• Analytical mindset

BroadReach Culture Cornerstones

• We serve a mission greater than ourselves
• We do better everyday
• We are solutions driven not problem focused
• We turn all customers into raving fans