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  • Posted: Jun 17, 2019
    Deadline: Not specified
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    The name HCS Africa is derived from carefully selected words: 'Human’, referring to our people-oriented approach, 'Capital’, referring to our commitment of increase in profit, and 'Synergies’, referring to the collaborative nature of our organization. Therefore our service provisions and methodologies are wholly centered on adding value to ...
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    Operations & Administration Assistant

    Job Details

    • End to end management of mystery shopping projects
    • Planning, schedule and execute mystery shopping projects
    • Questionnaire development
    • Prepare and train mystery shoppers
    • Project reporting and presentation
    • Develop client proposals using Organizations formats and structure
    • Use of Mpesa bulk payment platform
    • Plan, implement and oversee mystery shopper recruitment activities
    • Operationalize marketing activities for mystery shopper and client recruitment drives including press, social media, activations etc.
    • Keep the mystery shopper data base active
    • Search for and   respond to open  and closed tenders
    • Update and manage Company’s social media pages
    • Manage client relations to  meet  the agreed  performance  objectives, measures and  ensure   all Customers receive effective, prompt and friendly service
    • Data organization,        storage  and         management
    • Any other      duties     assigned

    Qualifications

    • Bachelor’s degree in Administration/ marketing or  relevant field
    • Highly organized and structured
    • Excellent presentation skills- attention to detail and creative
    • At least 2 years’ experience handling Administration and Operation’s
    • Sales experience in any field/industry
    • Good etiquette – spoken, written and demeanor
    • Technologically competent
    • Confident and     outspoken
    • Solution driven   not problem finding
    • Proactive and      takes      initiative
    • Is respectful and has high integrity
    • Market research knowledge and   experience is a bonus
    • Smart and interested in personal growth and development
    • Operates under minimal supervision

    Method of Application

    If you meet the above qualifications, skills and experience send CV and include your KCSE results slip and University/Collage transcripts urgently to jobs@hcsafrica.com with Operations and Admin Assistant as the subject.

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