Senior Information Systems Assistant at United Nations Office at Nairobi (UNON)

Job Details

Under the direct supervision of the Unit Chief, Reporting and Monitoring Unit, the incumbent will perform the following duties:

Responsibilities

• Reporting and Dashboards:
  
  • Participate in the development, testing, debugging and implementation of new reports and dashboards.
  • Design and develop reports and dashboards, typically using Business Intelligence (BI), Power BI or iNeed as well as UN established standards for Information
  • Technology (IT) technologies and tools.
  • Assist in training, developing/refining support and operations procedures for developed reports and dashboards.
  • Contribute to feasibility studies, systems analysis, design, development, implementation and evaluation and testing of computer application systems improvements and new computer
    application systems.
• Automation, Data and Statistics Management:
  
  • Automate the process of data extraction, data cleansing for the generation of reports. Monitor applications, systems using appropriate monitoring tool and produce monitoring reports.
  • Explore different methods of capturing and analyzing statistical data available. Maintain historical data for statistical purpose.
  • Assist in the identification of user requirements, including business process and document workflow analysis, organization and maintenance of document repositories; identify classification schema, retention and archival procedures; design and develop workflow systems; conduct research on document/information/knowledge management computer applications’ tools, procedures and standards.
  • Provide support for computer information systems, databases and applications in assigned area; performs complex troubleshooting for various financial applications.
• Others:
  
  • Manage, design, create, produce and maintain technical documentation for relevant computer application systems and products; manage and administer changes to technical
    documentation in accordance with prevailing change management and operation procedures.
  • Keep abreast of developments in the field; conduct research on new technologies; perform bench-marking and propose new acquisitions; assist in the implementation of new technologies.
  • Serve as team leader in projects dealing with the planning, specification, design, development, implementation and maintenance of simple computer application systems; liaise with users to define and specify requirements; build, test and modify prototype computer application systems; perform installation and maintenance of computer applications systems in user offices.
  • Provide guidance and training to new/junior staff; plan day-to-day work and supervise other staff as required.
  • Perform other related duties as required.

Competencies

Professionalism: Knowledge of organizational information infrastructure, including hardware, software and application systems. Knowledge of relevant programming language(s) and ability to use programming skills to develop information systems. Knowledge of system development workflow and document flow processes, ability to conduct research and gather information from a wide variety of standard and non-standard sources. Ability to respond to changing requirements and assignments, ability to apply good judgment in the context of assignments given. Ability to perform a wide range of application software development and maintenance tasks under minimum supervision. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of work.

Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings.

Planning & Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.

Education

A high school diploma or equivalent is required. Supplemental/additional training in programming, information technology, reporting or related field, is desirable. Passing the Global General Service Test (GGST) is a prerequisite for recruitment consideration in the General Services and related categories in the United Nations Secretariat. Applicants who have not passed the GGST at the time of application may be invited for the test after submitting an application.

Work Experience

A minimum of ten (10) years of progressive relevant work experience in information technology, finance, statistics or related area, is desirable. Experience with programming, Structured Query Language (SQL) scripting, integrated end-to-end business processes, analytics, reporting, and data models, is desirable. Working experience in the Enterprise Resource Planning (ERP) System/Systems Applications and Products (SAP), preferably in various modules and business intelligence tools (Web intelligence, MS Power BI, Analytics workspace) is an asset. Data management, reconciliations, and monitoring skills would be an advantage.

Languages

English and French are the working languages of the United Nations Secretariat. For the post advertised, fluency in oral and written English is required.

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Appointment against this post is on a local basis. This post is funded for an initial period of one year and may be subject to extension. External candidates will be considered only when no suitable candidate from the duty station is identified. The candidate is responsible for any travel expenses incurred in order to take up the appointment.

Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures.

“Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you. ”

The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position.

All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an e-mail acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira “Need Help?” link.

United Nations Considerations

According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.

Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.

Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.

The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.